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Re-establishing a connection to my bank / Lost bank connection 

Markus Erasmus February 12, 2024

Sometimes a problem can occur where your connection to the bank is lost or disconnected.   We recommend you try the following: 1: Login into The Hub with your connected email 2: When logged in, click on “Banks” 3: Click the bank connection you experience issues with 4: Click the blue “Options” button 5: Choose […]

How often is data updated?

Markus Erasmus

Data is updated 4 times every 24 hours. This means there will be an update every 6 hours. Unfortunately, we cannot always guarantee that this will happen at the exact same time each day. If you do not want to wait for your account to update automatically, you can do a manual update yourself. You […]

What data is available through non-PSD2 integrations?

Tobias Funder February 8, 2024

Non-PSD2 integrations are built on mobile bank apps, which means that as a general rule: If data is available in the mobile bank, it will be available in the non-PSD2 integration. After switching to PSD2, data from all of your bank’s interfaces should be available.  

Do I need an AISP or PISP license when using Open Banking?

Tobias Funder

No. If you do not hold an AISP or PISP license, you can still use Mastercard Open Banking: Our quick and powerful account information and payment initiation services enable your business to access bank data with your users’ consent.

What is a Third Party Provider?

Markus Erasmus

What is a Third Party Provider? Third Party Provider (TPP) is a collective term that is used for Account Information Service Providers (AISP) and/or Payment Initiation Service Providers (PISP). If your business is a licensed AIS or PIS provider, your business acts as a Third Party Provider. Mastercard Open Banking is an example of a […]

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