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Re-establishing a connection to my bank / Lost bank connection 

Markus Erasmus February 12, 2024

Sometimes a problem can occur where your connection to the bank is lost or disconnected.   We recommend you try the following: Login into The Hub with your connected email When logged in, click on “Banks” Click the bank connection you experience issues with Click the blue “Options” button Choose “Update account” Log into the […]

How often is data updated?

Markus Erasmus

Data is updated 4 times every 24 hours. This means there will be an update every 6 hours. Unfortunately, we cannot always guarantee that this will happen at the exact same time each day. If you do not want to wait for your account to update automatically, you can do a manual update yourself. You […]

What data is available through non-PSD2 integrations?

Tobias Funder February 8, 2024

Non-PSD2 integrations are built on mobile bank apps, which means that as a general rule: If data is available in the mobile bank, it will be available in the non-PSD2 integration. After switching to PSD2, data from all of your bank’s interfaces should be available.  

Do I need an AISP or PISP license when using Open Banking?

Tobias Funder

No. If you do not hold an AISP or PISP license, you can still use Mastercard Open Banking: Our quick and powerful account information and payment initiation services enable your business to access bank data with your users’ consent.

What is a Third Party Provider?

Markus Erasmus

What is a Third Party Provider? Third Party Provider (TPP) is a collective term that is used for Account Information Service Providers (AISP) and/or Payment Initiation Service Providers (PISP). If your business is a licensed AIS or PIS provider, your business acts as a Third Party Provider. Mastercard Open Banking is an example of a […]

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