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What is Strong Customer Authentication (SCA)?

Markus Erasmus February 8, 2024

To make payments safer than ever, Strong Customer Authentication (SCA) is an EU requirement that’s set in place to reduce fraud. In this way, the SCA requirement will demand customers use at least two of the three following authentication measures:  Something the customer knows (password or pin). Something the customer has (phone or laptop). Something […]

Are cookie settings and blockers a problem?

Markus Erasmus

The cookie settings, cookie blockers or even the browser you use can sometimes cause a failure or error to occur while using Open Banking. Interaction with Mastercard Open Banking is based on the sharing and exchange of information, any applications or settings blocking this flow of data might cause a failure or error. If you […]

How do I update my bank account through The Hub?

Claus

You can log into The Hub directly if you wish to ensure that your bank accounts are fully updated. The steps for updating your account are as follows: Log in to The Hub and select “Banks” in the top right corner. Click on the account you wish to update: Select “Options” and click on “Update […]

The Payouts Journey

Markus Erasmus

In a Payouts scenario, it is the client who performs payouts. The major reason for any client to use Payouts is the ability to bundle many transactions and approve all of them with one authorization. Screen 1: This part of the user journey is designed and controlled by the client but is included here for […]

The End-user Payment Journey (Accept payment case)

Markus Erasmus

Below is the payment authorization flow end-users experience when making a payment. Screen 1 The Payer sees an overview of the payment about to be made, showing recipients and amounts, the Payer accepts the Terms and Privacy Policy by clicking continue. Screen 2 The most used banks for the specific market are presented to the […]

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