Sometimes a problem can occur where the end user’s connection to the bank is lost or disconnected. We recommend they try the following: 1: Login into The Hub with their Hub connected email 2: When logged in, click on “Banks” 3: Click the bank connection they experience issues with 4: Click the blue “Options” button […]
The EU payment Service Directive (PSD2) dictates that all financial entities have to only provide access to payment accounts, to third-party service providers. This does not include accounts like: most mortgage accounts, loan accounts, savings accounts, sight accounts, securities accounts, construction accounts etc.. Loan/Savings accounts do not qualify as payment accounts, this means that a […]
Invalid Login Credentials When a user log in with the incorrect login details, the bank in question sends an āInvalid Credentialsā status to us. The login credentials should be the same as the credentials they use in their mobile banking app. (If necessary, check whether a mobile bank agreement has been established with the bank.) […]
To make payments safer than ever, Strong Customer Authentication (SCA) is an EU requirement thatās set in place to reduce fraud. In this way, the SCA requirement will demand customers use at least two of the three following authentication measures: Something the customer knows (password or pin). Something the customer has (phone or laptop). Something […]
No. You can only use Aiia Enterprise to build services to the benefit of end users. To use Aiia Enterprise, your company must be a registered Account Information Service Provider (AISP) and/or a Payment Initiation Service Provider (PISP). To become a registered service provider, you must comply with the rules set by the Financial Supervisory […]