To enable the Mastercard Open Banking Support agents to successfully support you, we need as much information as you can share.
Here are the most commonly asked questions by support agents:
- Please let us know where you are trying to log in.
- What type of error or message are you receiving?
- Which bank are you trying to connect to?
- Is it a private or business account you are trying to access?
- Could you provide a screenshot of this error/issue?
- Could you provide us with your Mastercard Open Banking Hub connected email address?
They can contact Mastercard Open Banking Support here at Support