These are the steps for removing a bank account from The Hub: Log into The Hub. Click on “Banks” in the top right of the screen. On the left, select the account you want to remove. Click on “Options”. Select “Disconnect account”. Confirm that you want to disconnect the account. Your account is now removed. […]
Short for Account Information Service Provider, an AISP is a business or service that is authorized by the financial supervisory authority (FSA) to access account and transaction data from business or personal banks. With customers’ consent, AISP businesses are able to build innovative financial services on top of bank data to the benefit of […]
There can be a number of different reasons why a transaction can be “missing”, or does not show in your list of transactions. Your bank is experiencing problems with sending information to your account. Your bank has not processed the transaction yet, some types of transactions have a time delay connected to them. (Such as […]
Sometimes banks stop providing previously known information on unused or dormant accounts. These accounts are referred to as Orphaned. When this problem occurs you need to add the bank account again through your service provider (even if you can see them in The Hub). The steps for re-adding accounts vary depending on the service provider. […]
There can be a number of different reasons why a transaction can be “missing”, or does not show in your list of transactions. Your bank is experiencing problems with sending information to your account. Your bank has not processed the transaction yet, some types of transactions have a time delay connected to them. (Such as […]